Privacy policy

Privacy Policy

Last Updated: August 2026

At Trendora, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our online store.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect certain information, including:

Full name
Billing and shipping address
Email address
Phone number
Payment and transaction information
Order details and purchase history
Information you provide when contacting customer support
Device, browser, IP address, and website usage information

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your personal information to:

Process and fulfill your orders
Process payments and provide order confirmations
Ship your purchases
Provide customer support
Communicate with you about your orders
Respond to questions and requests
Improve our website, products, and services
Detect and prevent fraud, unauthorized transactions, and security issues
Comply with applicable laws and legal obligations

3. Payment Information

Payments are processed through secure third-party payment providers. Trendora does not directly store your complete credit card or debit card information on our servers.

Your payment information is handled according to the privacy and security practices of the applicable payment provider.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers that help us operate our business, including:

Payment processors
Shipping and delivery providers
E-commerce and website service providers
Fraud prevention and security services
Customer support services

These providers only receive information necessary to perform their services.

We may also disclose information when required by law, legal process, or to protect our rights, customers, or business.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Keep your shopping cart functioning
Remember your preferences
Understand how visitors use our website
Improve website performance
Provide relevant marketing and advertising

You can adjust your browser settings to manage or disable cookies. However, some website features may not function properly if cookies are disabled.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Services

Our website may contain links to or use services provided by third parties. These third parties may have their own privacy policies and practices.

Trendora is not responsible for the privacy practices of third-party websites or services.

8. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your data is used or shared
Opt out of certain marketing communications

To exercise applicable privacy rights, please contact us using the information provided below.

9. Marketing Communications

If you choose to subscribe to promotional emails or other marketing communications, we may send you information about products, promotions, discounts, and updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.